Hey Nadine. In a nutshell, if an organization has, for example, a medical device ISO 13485 QMS and/or an FDA 21 CFR Part 820 medical device QMS, then any procedures (or other documentation) that are demanded by those authorities must be part of that QMS. In contrast, general business policies don't need to be maintained in the medical device QMS.
For example, an organization's HR procedures for determining vacation/holiday time, or its Finance procedures for filing tax returns, need not be in the medical device QMS. Yet in contrast, some HR procedures/documents (like regulated operation job descriptions for example), and some Finance procedures/documents (like device-related / quality-related purchasing procedures and documents for example), are generally required to be part of the medical device QMS documentation because such documents are required to be in the medical device QMS by, for example, ISO 13485 and/or FDA 21 CFR Part 820.
Since medical device QMS documentation is already overbearing enough when populated with just the minimum required by applicable QMS standard(s) or regulatory requirements, then I recommend against putting general business processes and documents under the medical device QMS. Instead, the general business procedures and documents can, and in my opinion should, be kept separate.
Note that in such an approach, "kept separate" doesn't necessarily prevent you from leveraging aspects of the medical device QMS infrastructure, such as where a document control process would be of use for the general business documents. For example, one may reasonably create and house general business documents in the same eQMS system, or make use of the same document control tools. But such non-regulated documents should still be "kept separate" (e.g., physically, digitally, or by other means) from the regulated medical device QMS documents in order to avoid confusion and mix-ups with the medical device QMS documentation.
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Kevin Randall, ASQ CQA, RAC (Europe, Canada, U.S.)
Principal Consultant
Ridgway, CO
United States
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Original Message:
Sent: 22-Nov-2022 16:15
From: Nadine Adia
Subject: QMS procedure management
Hello dear peers,
I need your expertise on one matter please.
Indeed, we are starting in our company to have more specific procedures for each administrative department, such as HR procedures, Finance procedures and a procedure related to the security of patient information.
And we wonder if these should be in the QMS for medical device manufacturing?
Should all these other procedures be controlled by the QMS or should they have their own management system?
If not, how should we control them please?
Thank you in advance for your guidance.
Rgds,
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Nadine Adia
Quebec QC
Canada
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