Virtual Program: Developing and Sustaining Quality Management Systems in Compliance with Pharma Indu

When:  May 29, 2019 from 11:00 AM to 4:00 PM (ET)

12 March 2019

11:00 am – 4:00 pm EDT

Registration Information
Webcast registration includes access to handouts, presentation slides and the on-demand recording for one year.

Register By 11 Feb

Register After 11 Feb

RAPS Members: $295

Nonmembers: $355

RAPS Members: $395

Nonmember: $475



Over the past few years there has been a growing expectation and increased standardization for Quality Management Systems (QMS) as it relates to clinical research in the pharma industry.  The International Conference on Harmonisation of Technical Requirements for Registration of Pharmaceuticals for Human Use (ICH) E6 revision was just one example of a response to the need and demand for a more robust and documented system to ensure that procedures are established, and processes are in place to monitor compliance and analyze issues when they occur. 

This program will address the growing requirements and expectations as it relates to root cause analysis, corrective and preventative action plans and implementation, aspects of a robust quality assurance program and how quality control can minimize errors and other quality issues.  This program will support both the new and seasoned QMS manager or stakeholder to better understand the requirements, current industry trends for application and give them sample tools that can be used for quality management.

Learning Level:

Intermediate: Content is designed based upon the assumption that individuals have basic knowledge of the topic(s) and/or demonstrated competence related to the topic(s). Higher-level concepts are introduced during lectures; exercises requiring synthesis and/or application of concepts are incorporated into the activity.

Learning Objectives

Upon conclusion of the program, you will be able to: 

  • Identify and interpret regulatory requirements and industry standards as it relates to the development and maintenance of a QMS.
  • Provide input to a pharma organization regarding the rationale for a QMS including Quality Assurance and Quality Control programs.
  • Understand the basic elements of a root cause analysis (RCA) and corrective and preventative action (CAPA) plan.
  • Choose at least one tool for performing and documenting an RCA and/ or CAPA.

Who should attend

  • Quality assurance professionals
  • Regulatory professionals
  • Clinical professionals
  • Vendor/ subcontractor personnel


Treena Jackson, MS-QA/RA, MA, CQA, RAC, CSSGB, quality assurance manager, RTI Health Solutions

Treena Jackson is a consultant, instructor, author and a Quality Assurance Manager in the RTI‑Health Solution Office of Quality Assurance. Jackson has been a quality professional for more than 17 years. Her experience includes managing quality and regulatory systems and projects in global pharmaceutical companies and contract research organizations while participating in a wide variety of therapeutic areas. She has also served as an independent consultant for pharmaceutical companies participating in domestic and international trial programs, supporting regulatory functions, as well as initiatives to develop and improve corporate quality-management programs. 

Jackson has provided, developed and presented training programs to quality and research staff internationally. She has over 12 years of experience as a renowned adjunct professor, author and lecturer of quality, regulatory and clinical research topics for area universities and professional organizations.  She currently teaches with Barnett International on both quality and regulatory topics.

Additional Speakers TBA