Heather Arkwright

Contact Details

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A hard-working, highly motivated professional who is passionate about facilitating vibrant online communities where like-minded individuals can come together to learn, collaborate, and make connections with each other.

• Responsible for providing direct support and management for online community platform
• Recommend and implement engagement tactics, including incorporating community into organization programming, communications strategy, annual conferences and events
• Map goals and priorities for upcoming year, and develop tactical plan to support attainment of these goals
• Create and maintain KPI dashboard to track performance
• Train and assist in understanding community and site functionality, leveraging available features, fixing bugs and troubleshooting
• Conduct annual performance evaluation, and establish goals to support continuing community growth and any new organizational initiatives

Position Title

  • Community Manager


Arizona State University
Tempe, Arizona
Journalism and Mass Communications

American University
Washington, District Of Columbia
B.A. Communication Studies

Job History

Regulatory Affairs Professionals Society
Community Manager
April 2016 - present

liveBooks Inc
Community and Marketing Manager
Washington, DC
January 2013 - April 2016

Higher Logic
Community Manager