Thanks, William. It sounds like you had a clear idea of what you wanted and it worked out well for you.
I've had experience similar to David's in which the expectations of the new NB were somewhat different than the old one. I also think expectations working with an NB on one type of certification (e.g., ISO 13485) can lead companies to expect the same performance on a different type of certification (e.g., MDD), and this isn't always going to be the case.
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Julie Omohundro, ex-RAC (US, GS), still an MBA
Principal Consultant
Class Three, LLC
Durham, North Carolina, USA
919-544-3366 (T)
434-964-1614 (C)
julie@class3devices.com
Original Message:
Sent: 02-Jul-2016 11:49
From: William White
Subject: Have you ever switched notified bodies?
Many years ago (just before the required implementation of the IVD Directive - which tells you how long ago) the company I worked for changed from one registrar/Notified Body to another. We did have at the time a single product that was governed by the MDD and required NB approval. We did this because we felt that the registrar we were at the time using was excessively focused on compliance. We wanted compliance, but we also wanted more: attention to the business benefits of a quality system. I was the person leading the effort.
We treated the process as for any significant decision. We determined the "Musts" and the "Wants" for the new registrar/NB. We did phone interviews of the candidates. We got references and called the references. We assessed the results and then conducted interviews in person with the top candidates to make the final decision. We were basically happy with the outcome. We had a new registrar/NB who not only addressed compliance but provided attention to the business benefits.
An item that required particular attention was the timing of the labeling for the MDD product with the NB number on it. I am sure this will be a particular concern for companies making this move nowadays. It was our motivation in making the move prior to the implementation of the IVDD.
I seem to recall from reading an early draft of the new European medical device regulations that upon implementation of those regulations, a three party contract will be expected for such changes. I am not sure this requirement made it into the final texts, but it makes a lot of sense.
If a client is making this kind of change, they will want to give a lot of attention to the details.
Bill
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William White
Senior Consultant
Quality System Strategies LLC
Elkhart IN
United States
Original Message:
Sent: 01-Jul-2016 13:51
From: Julie Omohundro
Subject: Have you ever switched notified bodies?
If you have ever changed the notified body you used for ISO 13485 or CE certification, I'd be interested to hear about your experience, including why you switched, for what type of certification, whether the process went smoothly or not so smoothly, and whether the end result was what you were hoping for when you decided to make the switch.
Thanks in advance,
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Julie Omohundro, ex-RAC (US, GS), still an MBA
Principal Consultant
Class Three, LLC
Durham, North Carolina, USA
919-544-3366 (T)
434-964-1614 (C)
julie@class3devices.com
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