Regulatory Open Forum

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  • 1.  Applying Human Factors and Usability Engineering to Medical Devices

    Posted 10-Aug-2016 09:07

    Recently, I was in a discussion about the requirement for human factor testing for a class 1 510(k) exempt combination product and the guidance in the title of this post was referenced.

    What is the community's experience in the incorporation of human factors utilizing this guidance?

    My initial thought is that human factors consideration may draw from literature, similar products in the market, etc. rather than conducting costly and time-consuming studies where the drug may be the PMOA.

    Does the community believe there is a threshold (ie class 1 510(k) exempt) where human factors may not be necessary because the device is a simplistic or nearly as simplistic as a tongue depressor? 

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    Timothy Kline, Ph.D., RAC
    Senior Associate Regulatory Affairs
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  • 2.  RE: Applying Human Factors and Usability Engineering to Medical Devices

    Posted 10-Aug-2016 12:37
    Tim,

    FDA and industry tend to be reactive a lot of times.

    As for HF issues, it should be considered for safe and effective use of devices for firm's benefits beyond just meeting the regulatory requirements. 

    Even when a device is exempt from pre-market notification, it would be greatly beneficial if you perform some HF studies. 

    Thank you.  

    s/ David
    ______________________________________________
    Dr. David Lim, Ph.D., RAC, ASQ-CQA 
    Phone (Toll-Free): 1-(800) 321-8567



    "Knowledge is power only when it is practiced and put into action." - Regulatory Doctor

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  • 3.  RE: Applying Human Factors and Usability Engineering to Medical Devices

    Posted 10-Aug-2016 13:10

    Human factors is all about refining your design user requirements, aka your design inputs. As such, it is required for all devices, no matter how simple. This means that you should also have data on which to establish those requirements. That said, there are different ways to establish this data, some more burdensome than others. Generally though, you should be wary of literature (for many reasons, not the least of which is that it is very hard to establish they cover the entirety of users and uses). You should also be wary of using "other devices on the market" - using that approach meant that many, many people repeated "human factors problems" like sharps, blunt needle coring, implants with leachable metals etc etc.,

    Most good DfSS books describe a number of ways to collect goof usability/human factors inputs. The ISO standard is also worth referencing.

    As for the particular guidance document, it has been my experience that rarely, if ever, do ORA personnel reference pre-market guidance when doing inspections. Thus, for a 510(k) exempt device, it seems unlikely that the specific paradigms suggested in that document will ever be referenced. A good device inspector will, however, expect you to have "human factors" design inputs, and a systematic and defensible way of collecting them. Even in the pre-market space, FDA has signaled that they intend to apply it to higher risk devices first.

    g-

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    Ginger Glaser RAC
    Vice-President, Quality and Regulatory Affairs
    Maplewood MN
    United States



  • 4.  RE: Applying Human Factors and Usability Engineering to Medical Devices

    Posted 11-Aug-2016 10:48

    Human factors is not a stand alone process, but is tightly integrated into the design and development of a medical device as suggested in the previous comments. While design controls are not a regulatory requirement for Class I US devices (with several exceptions, including devices containing software), design controls are based on good business practices, and if implemented correctly can save time and money (especially post market costs). 

    Especially important is the cross-connections between risk management and human factors. While Class I products are deemed "low risk". In fact there are still risks that should be investigated and reduced where indicated. ISO 14971 points out that all medical devices have some degree of risks in the Introduction. These risks include human factors issues that could be caused for example, by a poorly defined user interface. Reducing these risks could reduce complaints and corrective actions that are often costly for the manufacturer. 

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    Edwin Bills RAC, MA
    Principal Consultant
    ELB Consulting
    Overland Park KS
    United States



  • 5.  RE: Applying Human Factors and Usability Engineering to Medical Devices

    Posted 11-Aug-2016 16:21
    Edwin,

    I was recently surprised at learning about class III device with no HF/HE study conducted/implemented.  In an organization, there were over 150 people including those with over 15-25 years of industry experience.

    For HF/HE studies, professionals must/should think about reasoning ("WHY") - why is it needed?

    By the way, when I work with my client, I always ask them to send me the sample or article.  Then I play with it and sometimes, I even drop the sample on the floor on purpose.  

    David









  • 6.  RE: Applying Human Factors and Usability Engineering to Medical Devices

    Posted 12-Aug-2016 09:31

    Many people think that human factors requires or is equivalent to a usability study on human subjects; this is not quite true.

    A usability study is only a tool, and conducting such study is based on other tools and other work leading up to it. In some cases a thorough analysis of the device through application specification, task analysis, use case analysis, and formative studies done on a small sample of users, combined with a risk assessment  may reveal a sufficient coverage of usability without the need for a full-blown summative study.

    So to David's point, "For HF/HE studies, professionals must/should think about reasoning ("WHY") - why is it needed?"

    In addition to the FDA's guidance on HF and IEC62366, I would recommend reading HE74 and HE75.

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    Michael Zagorski RAC
    Pittsburgh PA



  • 7.  RE: Applying Human Factors and Usability Engineering to Medical Devices

    Posted 15-Aug-2016 21:47

    To justify not doing non-value-add human factors testing, I recommend using your User FMECA to mitigate risks with internal and external empirical data for the device type, intended use, and if appropriate, indications for use.

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    Randall Wheeland RAC U.S, EU, Canada (expired)
    Consultant, Medical Device QA/RA
    San Antonio TX
    United States