Lauren,
This is a common concern. There are very specific shipping regulations around items that are a potential biohazard - they do vary a bit depending on the method of shipping (air, surface, ship etc).
We provide a "return kit" to our customers free of charge that has all of the correct barriers (very often a double ziploc does not mee the requirements) and biohazard labeling. It also has clear instructions on what the user needs to do to handle or santize the device, how to package it in the kit etc. You can work with your shipping agents (FedEx, UPS etc) to make sure all of the regulations are met when designing such a kit.
-------------------------------------------
Ginger Glaser RAC
Vice-President, Quality and Regulatory Affairs
American Medical Systems Inc
Minnetonka MN
United States
-------------------------------------------
Original Message:
Sent: 02-07-2013 20:29
From: Lauren Gilmore
Subject: Regulations for Shipping Biohazardous Waste
I have recently been asked about regulations on having our customers return product that has been in use (i.e. often having yeast build up or other biofilm). Im not sure if this qualifies to be labeled in a certain way by the customer or how we should be informing them to send it. We do instruct them to double bag in a ziplock style bag. Does anyone know of any thing else I should be aware of?
Thank you for any input you may have.
-------------------------------------------
Lauren Gilmore
Regulatory Affairs Specialist
United States
-------------------------------------------