Since you are indirectly guaranteeing or recommending the product by distributing it,, I would suggest you handle it similar to a private label even if your name is not on it. If regulated, make sure they have the correct clearances or approvals for where you market.
Perhaps a supplier or quality audit of them? Also, consider some level of quality agreement with them to agree on who handles complaints and how complaint information is communicated and resolved between the companies and customers.
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Ginger Cantor RAC
Centaur Consulting LLC, Owner and Principal Consultant
River Falls WI
United States
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Original Message:
Sent: 5/4/2015 3:39:06 PM
From: bsiddoway@tjoinc.com
Subject: Purchased Finished Products
The company I currently work for is getting ready to purchase a finished product from another company to send with some of our instruments. This is the first time that we will be purchasing a product from another company without labeling it as our own. Does anyone else's company do this and what are your suggestions for tracking and inspecting these products?
Thank you,
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Bobbi Siddoway
Salt Lake City UT
United States
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