The EU MDR requires that the information provided on the medical device software user interface (or any other aspects of the user interface) must be in the user's language. That is principally governed by Article 11 stating that the label and instructions for use must be in an official Union language(s) determined by the Member State in which the device is made available to the user or patient. The EU MDR states that those particulars must be clearly comprehensible to the intended user or patient. The premise for this is that the information provided on the user interface is generally considered to either be part of the "label" or the "instructions for use" (see the corresponding Article 2 definitions).
A secondary EU MDR provision governing the need for comprehensible user interface information in the user's language is indirectly governed by Annex I.23.1(h) which offers the means of using approved symbols instead of native text to convey the information.
Note also that EN 62366-1 as amended is generally recognized as the state of the art usability engineering standard for the EU MDR, and it defines that the labels and instructions for use are part of the user interface, thus further reinforcing the need for translated or symbolized user interface information.
Accordingly, failure to have readily available translated user interface information or appropriate symbolization would not only represent a nonconformity against EU MDR Article 11, but also against the EU MDR's requirements for adequate usability.
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Kevin Randall, ASQ CQA, RAC (Europe, U.S., Canada)
Principal Consultant
Ridgway, CO
United States
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Original Message:
Sent: 24-Jun-2020 09:43
From: Anonymous Member
Subject: User Interface and Translations
This message was posted by a user wishing to remain anonymous
Hello, we have a class IIa device we're going be bringing to market in the EU. The instructions for use will be in member state languages. My question is, under the MDR, does the software of the device user interface have to be in multiple languages as well? I don't see anything that says you must, but I'm curious if there is maybe an unwritten consensus within the industry I'm unaware of, or a portion of the MDR I am overlooking or not considering. If I am missing it, is there something someone could perhaps point me to that shows that requirement? Thank you.