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Incident Reporting - necessary in this case?

  • 1.  Incident Reporting - necessary in this case?

    This message was posted by a user wishing to remain anonymous
    Posted 26-Jul-2019 11:13
    This message was posted by a user wishing to remain anonymous

    Dear fellow RAPS-members,

    I am currently dealing with an incident of which I am not sure whether it should be reported and I would like to ask for your help.

    This is an incident which happened with one of our company's products, which caused a burn on the patient's body after use in an MRI machine. The IFU for this product does not state that it cannot be used in an MRI, however it is also not stated that it CAN. Does this incident fall under off-label use? 

    Is it wise to include a statement in the IFU in the future that mentions the product should not be used in the MRI after this one incident?

    Thank you very much for your consideration.


  • 2.  RE: Incident Reporting - necessary in this case?

    Posted 26-Jul-2019 11:29

    Because there was patient harm and your device was involved, then it is reportable to FDA under Part 803. It may also be reportable in other regions.

    Since your IFU is silent on use with an MRI machine, then it is not off label use.

    You should have MRI information in the IFU. Also, this is one of the fields in GUDID, so you need to see how you responded and update it. Revise the IFU to include the MRI information. Use the language from the standard cited for the GUDID.

    I recommend that you stop shipping the device until you have a revised IFU. In addition, you should notify all current users of the device about the problem. When you send the letter to users you should also report to FDA under Part 806.

    Part 806 says you can combine the Part 806 report with the Part 803 report. Don't do it! File separate reports. Submit both reports using eSubmitter.

    Changing the IFU is a design change under 820.30. Be sure you update the ISO 14971:2007 risk management file.



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    Dan O'Leary CQA, CQE
    Swanzey NH
    United States
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  • 3.  RE: Incident Reporting - necessary in this case?

    Posted 26-Jul-2019 14:58

     

     

    I agree with Dan about the importance of having MR compatibility information in your IFU, for a couple of reasons: 1) it is a component of responsible risk management for your product; and 2) regulatory authorities (especially FDA) are increasingly wanting to see this information provided to users.

     

    The relevant standards have changed substantially in the last several years; the safety considerations and IFU labeling are outlined in ASTM F2503.  Feel free to contact either myself (info below) or my colleague, David Gross, at dgross@medinstitute.com if you would like more information.  David has considerable experience and expertise in helping device manufacturers update their labeling to meet current standards and regulatory expectations.

     

    Hope this is helpful!

     

    Ted

     

    --

    THEODORE HEISE, PHD, RAC

    Vice President Regulatory and Clinical Services

     

    MED Institute

    1330 Win Hentschel Blvd.

    West Lafayette, IN 47906

    765.463.1633 ext. 4444

    http://medinstitute.com/

     

     

     

     

     






  • 4.  RE: Incident Reporting - necessary in this case?

    Posted 27-Jul-2019 21:27

    Part 803 doesn't not have a differentiation between serious and nonserious injury. The injury described in the original post must be reported under Part 803.

     

    In addition, as I described, the manufacturer must take a number of actions.

    This is a complaint under 820.198

    This is an MDR reportable under 820.198 and Part 803

    Investigate the complaint under 820.198 and Part 803

    Initiate a corrective action under 820.100

    Revise the IFU as a design change under 820.30 for MR compatibility

    Update the ISO 14971:2007 risk management file

    Review the GUDID submission for MR compatibility and revise is necessary

    Send new IFUs to current customers

    Stop shipment until there is a new IFU available

    Submit the IFU change to FDA as a correction under Part 806

    Determine if the IFU requires a new 510(k) under Part 807 (use the guidance document)

     

    It is very important that the manufacturer does not diminish the significance of this event. The consequences are a Warning Letter from FDA. More significantly, the manufacturer is now facing a product liability lawsuit (which may not have been filed yet). The defense includes recognizing the problem and taking immediate action to prevent it from ever happening again.

     

    I often work as an expert witness in these kinds of lawsuits.



    ------------------------------
    Dan O'Leary CQA, CQE
    Swanzey NH
    United States
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  • 5.  RE: Incident Reporting - necessary in this case?

    Posted 29-Jul-2019 10:34
    I'm interested in your comment about 803.  Where does 803 call-out non-serious injuries?  It states death or "serious" injury and then provides a definition of a serious injury.  This is the first that I have ever heard that ALL injuries are reportable under 803.   Thank you in advance for explaining.

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    D Michelle Williams
    VP - Operations
    United States
    ------------------------------



  • 6.  RE: Incident Reporting - necessary in this case?

    Posted 29-Jul-2019 19:13

    OOPS!

    You are correct, Part 803 does state serious injury.

    A careful reading of the definition would suggest that some burns are not serious injuries. For example, if I were to touch a hot surface of a medical device, receive a first degree burn on a fingertip and treat it myself, that is probably not a serious injury.

    However, I deal with cases where companies try to draw the line. There are Warning Letters to companies for failure to report burns.

    In this regard, I'm very conservative. I have never seen a Warning Letter for over reporting, but many for under reporting. My advice is always, "If in doubt, report". In fact, I urge people to report anytime there is patient or customer involvement of any harm of any magnitude.



    ------------------------------
    Dan O'Leary CQA, CQE
    Swanzey NH
    United States
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  • 7.  RE: Incident Reporting - necessary in this case?

    Posted 30-Jul-2019 06:05

    Thanks, Dan!   Completely understood.  I just wanted to make sure I wasn't missing something myself.

     

    Michelle email photo

    D. Michelle Williams, CESCO

    VP - Operations

     

    Action Products, Inc.

    www.actionproducts.com

    301.797.1414 X1022

    5:30AM - 1:30PM EST

     

    https://www.linkedin.com/in/dmwilliamsvpopapiwvu88

     

    Action-Corporate-Letterhead-header.png

     

     

     






  • 8.  RE: Incident Reporting - necessary in this case?

    Posted 30-Jul-2019 11:00
    Dan,

    I used to be where you are, however, I've recently changed a bit. No, there are no warning letters for over reporting. However, over-reporting increases the likelihood that FDA detects a "signal" based solely on MDR counts (I have familiarity with 2 cases where the severity of MDR didn't matter, only the count) and may choose to put out a "Dear Healthcare Provider" letter based on MDR count. Because these can have a huge impact on business, I think companies need to draw a tighrer line on what gets filed as an MDR.

    g-

    ------------------------------
    Ginger Glaser RAC
    Chief Technology Officer
    MN
    ------------------------------



  • 9.  RE: Incident Reporting - necessary in this case?

    Posted 31-Jul-2019 09:45
    Don't forget device malfunction which can lead to the event described.

    ------------------------------
    Robert Schiff PhD, RAC, CQA, FRAPS
    CEO
    Schiff & Company, Inc.
    1120 Bloomfield Ave., Suite 103
    West Caldwell, NJ 07006
    rschiff13@aol.com
    973-568-3361
    ------------------------------



  • 10.  RE: Incident Reporting - necessary in this case?

    Posted 30-Jul-2019 10:52
    Burns are challenging because of the part of 803 that says a "malfunction that could cause death or serious injury should it recur." If you had a minor burn, you could conceivably get a serious burn and thus it often makes it reportable even if the specific issue did not meet definition of serious.

    You could try to argue no malfunction, but I don't think that would really hold if you missed a requirement to address MRI interaction.

    g-

    ------------------------------
    Ginger Glaser RAC
    Chief Technology Officer
    MN
    ------------------------------



  • 11.  RE: Incident Reporting - necessary in this case?

    Posted 27-Jul-2019 20:02
    Dear Anom,

    Your device caused a burn.  If this is a significant injury, then you must report ... no matter what your IFU states, and no matter misuse (intentional, unintentional, reasonably foreseeable, etc.).  

    The tough reality is that how you have identified a potential problem in the use environment for your device, and you must now try to mitigate it.  Consider MRI compatibility testing and updating the labeling regarding MRI environments.

    Sincerely,

    John Beasley, RAC (US)
    Founding Member and Senior Consultant
    MedTech Review, LLC
    www.medtechreview.com
    www.linkedin.com/in/medtechreview





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  • 12.  RE: Incident Reporting - necessary in this case?

    This message was posted by a user wishing to remain anonymous
    Posted 29-Jul-2019 09:25
    This message was posted by a user wishing to remain anonymous

    CORRECTION: Your device caused a burn.  If this is a SERIOUS injury, then you must report ...". Please see 21 CFR 803.3 (w) for the meaning of serious injury.


  • 13.  RE: Incident Reporting - necessary in this case?

    This message was posted by a user wishing to remain anonymous
    Posted 30-Jul-2019 09:12
    This message was posted by a user wishing to remain anonymous

    Thank you very much for your answers.

    Apologies for omitting this information, but the accident happened in the EU and we are a EU manufacturer. The incident did not lead to what is defined as a "serious injury" or "serious deterioration of health". Upon checking the MDD and MEDDEV 2.12-1 it seems that in this case, it comes down to whether the IFU is considered "inaccurate/deficient". I am not sure of this, as labelling does not state the product can be used in the MRI. 

    The MEDDEV states that "[an event is] Any inaccuracy in the labelling, instructions for use and/or promotional materials. Inaccuracies include omissions and deficiencies. Omissions do not include the absence of information that should generally be known by the intended user(s)." Regarding that last sentence, I would think it is generally knowledge of the MRI technician to not use a product in the MRI if not labelled as such. I was also under the impression that for products that are MRI compatible, this is always clearly stated, but you do not necessarily have to label the device as MRI-incompatible (unless of course your PMS data shows it is necessary). 

    If there is anyone who could help shed some light on this, I would be very grateful!


  • 14.  RE: Incident Reporting - necessary in this case?

    Posted 31-Jul-2019 15:34
    According to the FDA recognized standard ASTM F2503-13 - Standard Practice for Marking Medical Devices and Other Items for Safety in the Magnetic Resonance Environment, FDA Recognition Number 8-349, if there is an absence of any MR symbol from the label the device is considered MR UNSAFE.

    ------------------------------
    Dolan Mills RAC
    Principal Specialist, Regulatory Affairs
    Bartlett TN
    United States
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  • 15.  RE: Incident Reporting - necessary in this case?

    Posted 01-Aug-2019 10:43
    New draft guidance out this morning highlights FDA's current thinking on this topic quite well.

    I won't say I don't have other issues with said draft guidance, but the labeling parts are made quite clear.

    g-

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    Ginger Glaser RAC
    Chief Technology Officer
    MN
    ------------------------------