This message was posted by a user wishing to remain anonymous
Hello,
I recently learned that our company is shipping medical devices to Japan without having any documentation on who the Marketing Authorization Holer (MAH) is. I tried looking into a recent order and it is going to an end user rather than a distribution facility, a bit unexpected because it is a small medical practice and I didn't think such an office could become a MAH. We asked the customer to provide evidence of registration and I received a certificate in Japanese and a 5 digit license number. They are unable to provide anything else in English. Can anyone apply to become a MAH in Japan? How can I know that the license number they provided is legitimate, is it always a 5 digit number for instance? Does anyone have any other insight or feedback on how to go about verifying their information?
Thank you