Hi Patrick,
While I am sorry you received this finding during your audit, I can certainly understand the point. One thing to remember is that this standard (IEC 62366-1) is aimed at preventing user errors. Using your product risk assessment, you have likely identified several potential user errors that could cause issues with the assay (contamination of the sample, insufficient sample size, etc.). The standard is aimed at identification of the user groups, the potential errors, mitigation of those errors (through user interface design) and testing (formative and summative evaluation) to make sure your mitigation is effective.
You may have already done much of this if you have an effective risk management process, so make sure it is not just blind application (an auditor didn't see a reference to this standard in you design history, so they wrote it up). I would recommend a review of your risk management file and the associated mitigations to see how you have addressed potential user error first to determine the need for correction/corrective action. It may be just an updated to your design and development processes to reference the standard. Unfortunately, there are too many auditors out there that are simply looking for a reference to that standard and not looking to see if you might meet the requirements (even though you might not formally reference it). Good luck and let us know if you need any help.
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Regards,
Mark Swanson, ASQ CBA, CMQ/OE, CQE MBA
Becker MN
United States
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Original Message:
Sent: 14-Jun-2017 04:24
From: Patrick Manouvriez
Subject: Usability engineering IEC 62366 for reagent kits
Hi,
Did anybody use IEC 62366-1:2015 Part 1 : Application of usability engineering to medical devices for diagnostic assay kits and how did you adapt it?
I have used it for instruments and equipment. It's the first time that during an audit I got an observation for not using it for an assay.
Thanks and kind regards,
Patrick
Patrick Manouvriez
MP.QRA Services sprl
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