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  • 1.  Contracts/Agreements with Importers/Distributors

    This message was posted by a user wishing to remain anonymous
    Posted 16-Aug-2022 09:16
    This message was posted by a user wishing to remain anonymous

    Is it a requirement of the EU MDR to have contracts/agreements with Importers and Distributors to make sure obligations are met?  If so, please provide a reference if possible.

    Thanks!


  • 2.  RE: Contracts/Agreements with Importers/Distributors

    Posted 17-Aug-2022 02:51
    No, because importers and distributors have their own obligations, see mainly articles 13, 14 and 25 MDR. There is no MDR based obligation for the manufacturer to contract with importers and distributors or for importers to contract with distributors. However, in practice this may be a very good idea. It allows more efficient use of regulatory resources in case the importer and distributors are part of the same corporate group (I wrote an article about this in RAPS Focus in 2019). In the case of independent importers and distributors it would be a good idea for a manufacturer to do this in order to get access to PMCF information, which (see Annex III) may be sourced from the supply chain.

    ------------------------------
    Erik Vollebregt
    Partner
    Amsterdam
    Netherlands
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  • 3.  RE: Contracts/Agreements with Importers/Distributors

    Posted 17-Aug-2022 08:58
    Anon,

    It is not a requirements as Erik as said.  Is it good practice and good business sense?  Absolutely.  These Economic Operators need to follow their own obligations, but we have found some distributors in Europe are not fully aware of the requirements.  Having a contract or agreement with the Importer or Distributor ensures all roles and responsibilities are clearly defined.  Put it this way: good business practice to have an agreement in place with a Distributor, because you do not want to get the notification from them they received an inspection from their local authority and can no longer distribute your product.

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    Richard Vincins ASQ-CQA, MTOPRA, RAC
    Vice President Global Regulatory Affairs
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  • 4.  RE: Contracts/Agreements with Importers/Distributors

    Posted 20-Aug-2022 08:01
    Hi Erik

    I have a divergent interpretation regarding this. The Quality Agreements are required for any process the manufacturer outsources. Although there is no direct requirement defined in the MDR, Article 10.9 states that the organization has to have a QMs implemented.
    Art.10.9
    ...Manufacturers of devices, other than investigational devices, shall establish, document, implement, maintain, keep up to date and continually improve a quality management system that shall ensure compliance with this Regulation in the most effective manner and in a manner that is proportionate to the risk class and the type of device....
    ...The quality management system shall address at least the following aspects:

    (d) resource management, including selection and control of suppliers and sub-contractors;...
    This implies that the QMS shall address controls over suppliers and subcontractors. 
    As EN 13485:2016 is a Harmonized standard, the requirements of this standard shall be used a the basis for the QMS required by MDR Art.10.9.
    In light of that, clause 4.1.1 and 4.1.5 are applicable, and 4.1.5 shall require a written quality agreememt.

    Have all a good day




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    André Luiz Cattiste Filho
    Moreland GA
    United States
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  • 5.  RE: Contracts/Agreements with Importers/Distributors

    Posted 20-Aug-2022 10:13
    Edited by Erik Vollebregt 20-Aug-2022 10:14

    Hi André, I think you're representing a minority viewpoint here. The MDR and IVDR do not see importers as subcontractors or suppliers (they have specific controls for those), but as independent economic operators that have their own responsibilities under the MDR or IVDR. Furthermore, European competent authorities that have issued guidance for distributors and importers (e.g. the Belgian FAGG and the Irish HPRA or even the MDCG in its Q&A about importer and distributor obligations do not touch upon this in their guidance).


    I agree completely with you that suppliers and subcontracts should be controlled by quality agreement, but this is not the case for importers and distributors.

    You may also note that the MDR and IVDR actually do require agreements between distributors and manufacturers in specific cases (article 16 (1) (a)) and it may be convenient in other cases (e.g. for collection of PMCF data) but it is not required for normal making available of devices in the supply chain (because the article 13 and 14 controls on importers and distributors are already applicable based on the law itself).



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    Erik Vollebregt
    Partner
    Amsterdam
    Netherlands
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  • 6.  RE: Contracts/Agreements with Importers/Distributors

    Posted 22-Aug-2022 04:20
    Dear Erik and André,
    The idea that the Importer and Customer should be considered a supplier came up very early with the implementation of the MDR.  And it is understandable because of certain consultants and Notified Bodies who were quite confused.  During a RAPS meeting one even NB stated that they would audit the Importer and they would have the right to do it unannounced.  The reason for this was EN ISO 13485 defining a distributor as a supplier.
    Please be careful with general statements and the exact legal requirements.

    And certainly distribution company may be supplier.  For example the logistic firm you use is a supplier.  You may think of other aspects concerning the distribution of products.  However the entities Distributors and Importers are precisely defined and those have to fulfill the legal obligations as stated in the MDR. 
     
    There were as well other confusion like:
    - the Importer must be appointed --> wrong
    - The Importer needs to be mandated --> wrong
    - Agreements with Importers and Distributors are a must --> wrong
    - ... 

    Hopefully this is now resolved for the ones who have to implement this.  If not on September 8, MDSS provides an online Seminar for its clients (free of charge) concerning Importer. It is open to everyone for a small fee. I will address all the above and certainly questions may be raised.  We believe the Importer aspect is fully resolved and is not an issue any longer. 

    Please let me know whether the above information is helpful.

    ------------------------------
    Ludger Moeller
    President, MDSS GmbH
    l.moeller@mdssar.com
    ------------------------------



  • 7.  RE: Contracts/Agreements with Importers/Distributors

    Posted 19-Aug-2022 09:51
    No,
    there is no need for a contract.  Therefore, no reference.

    The requirements in the MDR are outlined for the the Importer and Distributor respectively and not for the manufacture.  It is not stated anywhere that the requirements are the obligation of the manufacturer.  However, there is one obligation for the manufacturer.

    Article 10.9 The quality management system shall address at least the following aspects:
    ...
    (j) handling communication with competent authorities, notified bodies, other economic operators, customers and/or other stakeholders;

    An overall procedures may be good idea but normally a good company may have sufficient processes and/or contracts in place on how to handle the relationship with its customers, which indeed may be an Importer.  However, in such a contract the requirements do not need to be repeated since it is the law.  You may simply state that they will adhere to the MDR ... -but that's it.  As always, it is recommended not to assume responsibility on something you are not responsible for.  

    Also keep in mind that a manufacturer outside Europe may not even know the distributor. If you do not restrict the sales, then the Importer may sell to distributors not known to you.  And even then the requirements on PMS will work due to the obligations of the importer and distributors to inform the manufacturer and the EC REP.
    Please also refer to the latest Q&A issued by the MDCG.

    Please let me know whether the information is helpful.

    ------------------------------
    Ludger Moeller
    President, MDSS GmbH
    l.moeller@mdssar.com
    ------------------------------



  • 8.  RE: Contracts/Agreements with Importers/Distributors

    This message was posted by a user wishing to remain anonymous
    Posted 19-Aug-2022 15:17
    This message was posted by a user wishing to remain anonymous

    Very helpful! Thank you so much!!