Regulatory Open Forum

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  • 1.  IFUs

    This message was posted by a user wishing to remain anonymous
    Posted 03-Aug-2023 09:09
    This message was posted by a user wishing to remain anonymous

    What is your experience with preparation of IFUs? Is this generally handled by Sales/Marketing,  Engineering, and/or Regulatory? Does Regulatory or Quality generally approve these documents?

    Currently we control these documents but they are often are pushed through the system without regulatory review.  As a regulatory professional, what do you generally look for during a review of IFUs if you are involved in the process?



  • 2.  RE: IFUs

    Posted 03-Aug-2023 10:45

    As a general rule, Regulatory and Quality ALWAYS need to be part of the approval of IFUs.  In the device space, the full product is generally considered to be the device, its labeling, and its packaging. IFUs are considered to be labeling, and labeling is carefully regulated by specific regulatory requirements such as, in the USA, 21 CFR Parts 801 & 830 (general labeling and UDI), 807 [regarding 510(k)s], 814 (regarding PMAs),809 (IVD labeling), etc.  Critical aspects of the IFU have profound regulatory and quality (i.e., public health) implications, such as the labeled intended use, indications for use, claims (advertising is part of labeling), warnings, precautions, contraindications, etc., etc. Accordingly, it is essentially a regulatory requirement that Regulatory and Quality be part of IFU approval.  And because of the cross-functional risk-based derivation of the labeling, it also generally means that Engineering needs to be involved, as they are pivotal in participating in the risk management/control process. Moreover, labeling changes are design/engineering changes, again reminding us of the need for cross-functional involvement.

    Sales/Marketing certainly is often the initiator of IFU changes.  But it is generally violative if Sales/Marketing do those changes in a vacuum without cross-functional participation from the other design team members. An isolated Sales/Marketing team in a regulated environment is a recipe for Warning Letters, recalls, and other regulatory mishaps. Indeed, labeling is a critical design output.  Mature/experienced Sales/Marketing teams general understand this and have grown to accept the involvement of additional team members.  Newer organizations where the Sales/Marketing personnel might not before have been exposed much to a regulated space will require additional training/development of those personnel to help them become more fluent in the fact that IFUs are heavily regulated artifacts demanding ongoing regulatory involvement in perpetuity.



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    Kevin Randall, ASQ CQA, RAC (U.S., Europe, Canada)
    Principal Consultant
    Ridgway, CO
    United States
    © Copyright 2023 by ComplianceAcuity, Inc. All rights reserved.
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  • 3.  RE: IFUs

    Posted 04-Aug-2023 08:27

    I totally agree with Kevin's (as usual) excellent assessment.  All IFU (and other labeling) content should be vetted through Quality/Regulatory, and also through a clinical entity (whether in-house or contract).  After all, if the labeling does not comply with regulatory scrutiny, it won't be the Marketing/Sales group who takes the responsibility, it will be Quality/Regulatory.

    James



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    James R. Bonds
    Director Regulatory Affairs
    Atlanta GA
    United States
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  • 4.  RE: IFUs

    Posted 04-Aug-2023 09:08

    While I agree 99.9% with Kevin's post listing those who need to be a part of IFU development and review, I have one issue. While engineering is one part of the cross-functional risk management team, there are others that must be involved from a risk management perspective. Clinical/ medical and legal members of the risk management team for instance, and the choice of risk management participation should be done by the person responsible for the risk management system and not be limited to engineering. 



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    Edwin Bills
    Edwin Bills Consultant
    ASQ Fellow CQE, CQA, CQM/OE, RAPS RAC
    elb@edwinbillsconsultant.com
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  • 5.  RE: IFUs

    Posted 05-Aug-2023 08:35

    Further to my initial post emphasizing the importance of cross-functional involvement, if we're going to list the universe of participants in IFU review (I'm not sure that was Anon's question), but if so, then we'd also need to add Production to the list.



    ------------------------------
    Kevin Randall, ASQ CQA, RAC (U.S., Europe, Canada)
    Principal Consultant
    Ridgway, CO
    United States
    © Copyright 2023 by ComplianceAcuity, Inc. All rights reserved.
    ------------------------------



  • 6.  RE: IFUs

    Posted 04-Aug-2023 09:14

    Good Day Anon,

     

    Our IFUs are written by Sales & Marketing who have been given the requirements which they should contain.  They are then reviewed by Regulatory.  Our IFUs cannot be implemented without Regulatory approval as they are technically a regulatory document not a sales or marketing document as they are required by various regulations in different countries.

     

    We ensure:

    • no additional claims made that were not captured in GSPR, HTM, RA. 
    • any risk mitigation outlined in GSPR, HTM, RA is captured
    • Information required by the countries to which we export is covered
    • All regulatory bodies for adverse events are properly documented with full contact information

     

    Regards,

     

    D. Michelle Williams, CESCO

    VP – Operations

     

    Action Products, Inc.

    www.actionproducts.com

    301.797.1414 X1022

     

    https://www.linkedin.com/in/dmwilliamsvpopapiwvu88

     

     

    Action-MMD-Ribbon_Logo_5in_cmyk

     






  • 7.  RE: IFUs

    Posted 04-Aug-2023 11:22
    Typically it comes from Engineering, R&D, clinical or medical affairs, qualityand regulatory, and perhaps legal.

    I do not see any reason sales and marketing should be involved in the IFU.

    As regulatory, I look to see the content reflects regulatory requirements in standards and regulations and especially is accurate and not misleading on intended use/indications for you.

    If it is a pharma IFU, I would also be looking for required special elements to be sure the composition list is correct, and the identification of most common AE/side effects is correct and consistent with clinical data.

    Sales and marketing need to know if is there and at what version level. There should not be any "spin" in an IFU. Just my opinion.



    I see





  • 8.  RE: IFUs

    This message was posted by a user wishing to remain anonymous
    Posted 04-Aug-2023 13:58
    This message was posted by a user wishing to remain anonymous

    Our marketing team reviews the branding, makes sure any photos are in the current color scheme, and so on

    Engineering is responsible for usability validation

    Legal checks the patents, FTC stuff, etc

    The regulatory group probably does the most comprehensive evaluation of all




  • 9.  RE: IFUs

    Posted 06-Aug-2023 11:07

    While Regulatory/Quality needs to be a key approver, that doesn't mean Sales/Marketing should be excluded.  Specifically, all of Sales/Marketing's advertising collateral will be bound by the cleared/approved regulatory intended use and indications embodied in the IFU.  Accordingly, it is critical that Sales/Marketing be allowed as a contributing co-author and co-approver of the IFU's stated intended use and indications so as to facilitate alignment between Sales/Marketing's ad campaigns and the product's regulatory boundaries.  In addition, the Sales/Marketing team is often the most informed voice of the customer with respect to the user palatability/feasibility of certain usage paradigms, contraindications, warnings, etc.  Therefore both departments need to be involved (in addition perhaps to others who are outside the scope of Anon's immediate question).



    ------------------------------
    Kevin Randall, ASQ CQA, RAC (U.S., Europe, Canada)
    Principal Consultant
    Ridgway, CO
    United States
    © Copyright 2023 by ComplianceAcuity, Inc. All rights reserved.
    ------------------------------



  • 10.  RE: IFUs

    This message was posted by a user wishing to remain anonymous
    Posted 07-Aug-2023 09:02
    This message was posted by a user wishing to remain anonymous

    Having held senior positions in both marketing and regulatory functions, I 100% agree with Kevin that marketing is a key stakeholder in the IFU creation.  In my experience, marketing typically creates the initial draft of the IFU, as they are often the party most capable of crafting language that the customer can best comprehend (after all, these are instructions for using the device).  Sophisticated marketing personnel will also very much understand that the IFU (particularly in the case of Class III/Restricted devices) will set critical boundaries for future claims, and every word is important.  Competitive positioning/information disclosure is also considered.  Experienced quality/regulatory folks will also craft language in the IFU with a thought towards the future (eg, more vague/general language can ease the introduction of potential line expansions/accessories/etc). 

    Of course, regulatory (/quality/R&D/legal/clinical/medical) all review the IFU extremely carefully. The IFU is usually the most carefully-reviewed, edited, argued, negotiated document in the entirety of the DHF.