I second what others have said, and I would add
Start with being the department of "yes" not the department of "no." By this I mean, try to always have your team interact with other groups as a partner who is helping them achieve their goals. Rather than "no you can't do that" it is better to say "I think you are trying to achieve this? if so, we can do this or that, if not exactly what you proposed." And it is better to propose several potential regulatory approaches and their pros and cons, rather than just asserting it "must" be this way.
This approach not only makes those occasions you have to say "no" be more accepted by the company as a whole, but it also makes people far more willing to ask you for advice, which in the long run allows you to lead in a lot more situations.
Ginger
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Ginger Glaser RAC
Chief Technology Officer
MN
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Original Message:
Sent: 28-Aug-2023 07:38
From: Arvilla Trag
Subject: Leadership lessons
I cannot really prioritize what I have learned to select just one thing, so here's the short list:
- Never, ever throw your own people under the bus for any reason. Your circus, your monkeys, your responsibility.
- Be open-minded; at least consider all ideas, no matter how odd they may seem at first.
- Mentor those who need it.
- Never lie; if for some reason you cannot give an answer to a question simply say you cannot answer it at this time, or "I don't know".
- Have a "tool kit" prepared for new employees: lists of who is in charge of or an SME in what, who to contact for what information and how to reach those people. Include anything else that may be helpful, such as specific software training, routine department meeting schedules, etc.
Most of this came from experiences with two managers who were particularly lacking in managerial skills.
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Arvilla Trag RAC
Principal Consultant
CMC Compliance Services
Iron River MI
United States
Original Message:
Sent: 27-Aug-2023 17:02
From: Ryan Connors
Subject: Leadership lessons
Being a leader in regulatory affairs is not necessarily something people prepare you for. It's actually a big reason why RAPS worked with eCornell to create our new Regulatory Leadership Certificate.
I'm curious: What's one thing you've learned about leadership in regulatory affairs, whether it's been from your time as a manager or your experiences with bosses good and bad?
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Ryan Connors
Social Media and Communications Specialist
RAPS
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