Regulatory Open Forum

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  • 1.  Pharmacy overlabeling of Drug Packaging

    Posted 09-Jun-2023 09:01

    Morning all,

     

    In Canada, pharmacists very often remove tablets from their original bottles and place them in generic bottles with their own labels on them. Mostly this is where there is no child resistant cap on the bottle. Even if they do keep the tablets in the original bottle they put their own label over the manufacturer label. They also do not hand over the package insert but throw it and any secondary packaging straight in the recycling and issue their own information leaflet. I was wondering if this is standard practice in the US?? Given the amount of time and effort we put into negotiating the position and size and content of text on packaging with Health Canada, this pharmacy practice is frustrating.

     

    Patricia R. Smith PhD RAC US

    Directrice Principale, Affaires réglementaires, Assurance qualité, Pharmacovigilance et Information médicale/ Senior Director, Regulatory Affairs, Quality Assurance, Pharmacovigilance and Medical Information

     

    Otsuka Canada Pharmaceutique

    2250, boul. Alfred-Nobel, bureau 301

    Saint-Laurent (Québec)

    H4S 2C9

     

    Bureau : 514-332-3057

    Cellulaire : 514-945-3996

    Télécopieur : 514-332-3107

     

     

     

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  • 2.  RE: Pharmacy overlabeling of Drug Packaging

    Posted 09-Jun-2023 10:24

    The bottle label is really for Pharmacy staff to be able to select the right dose/bottle from the shelf and to alert them to storage conditions.  I never think of a label as directed toward patients.  In the US, the only "labeling" that needs to be dispensed with the prescription are Medication Guides; PIs and PPIs do not.  There is a new effort to create one page prescription information that would be distributed, but that hasn't gone into effect yet.



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    Beth Weinberg
    Regulatory Affairs Lead
    Carmel IN
    United States
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  • 3.  RE: Pharmacy overlabeling of Drug Packaging

    Posted 09-Jun-2023 11:28

    Thanks Beth, this is an interesting difference between the US and Canada where packaging labeling is most definitely directed towards patients. The package insert is supposed to be handed to patients. I cannot tell you how picky Health Canada is about the labels and it makes me weep to see them overlabelled or discarded completely!



    ------------------------------
    Patricia Smith PhD, RAC
    Senior Director, Regulatory Affairs, Quality Assurance, Pharmacovigilance and Medical Information
    Saint-Laurent QC
    Canada
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  • 4.  RE: Pharmacy overlabeling of Drug Packaging

    Posted 12-Jun-2023 04:28

    Hello Patricia,

    In Europe patients receive the drugs with original packaging and medication information, however sometimes pharmacists add ancillary label with dosing instructions. It is the similar with prescription over the counter drugs.

    How do they guarantee in Canada that the pharmacist will not make an error if they are repacking drugs? 

    Have a great week.

    Olga



    ------------------------------
    Olga Peycheva
    Regulatory and Study Start Up Specialist
    Solutions OP Ltd
    olga.peycheva@solutionsop.co.uk
    United Kingdom
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  • 5.  RE: Pharmacy overlabeling of Drug Packaging

    Posted 12-Jun-2023 09:49

    Hi Olga,

    Interesting! I do not know how or even if HC has any jurisdiction over pharmacists, however, I expect that it has no jurisdiction as pharmacists are regulated provincially and HC is a federal body. This is something I am going to raise with the labeling group at HC though as it is frustrating to see repackaging like this, not to mention the environmental impact. 

    Patricia 



    ------------------------------
    Patricia Smith PhD, RAC
    Senior Director, Regulatory Affairs, Quality Assurance, Pharmacovigilance and Medical Information
    Saint-Laurent QC
    Canada
    ------------------------------



  • 6.  RE: Pharmacy overlabeling of Drug Packaging

    Posted 12-Jun-2023 10:01

    Hi Patricia.

    Just speaking as a patient in the US who gets a prescription medication that is actually dispensed from the pharmacy in the exact container that the product was originally filled and sold to the pharmacy - our pharmacists here in the US typically over-label these products.  This is because in the US it is a requirement that the patient be able to provide proof that the product has actually been prescribed to them by a licensed healthcare professional.  On the "over-label" the pharmacist will ensure that the patient's name, product name, manufacturer, prescriber's name and the prescribed dosing instructions from the practitioner are all listed on the label.  

    To me, this makes a certain level of sense especially for products that are regularly prescribed with potentially different dosing regimens or where the "standard" dosing doesn't account for the needs of a particular patient.  In this instance, how can someone be sure that the patient is taking the medication in a way that is both safe and effective per the prescriber's expectations?  

    As for the inserts, there I have a bit more worry - especially for initial prescriptions since there is sometimes important information that can be provided to the patient which the prescriber may or may not have discussed at the time of the patient visit.  There are a few companies in the US that "specialize" in providing the "one-pagers" that Beth noted and some of the larger pharmacy chains in the US have actually bought into these services so you get an abbreviated patient information document that is typically more patient-focused than physician-focused.  Not sure how much I like these but it does provide the patient with information.



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    Victor Mencarelli MS
    Global Director Regulatory Affairs
    New YorkNY
    United States
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  • 7.  RE: Pharmacy overlabeling of Drug Packaging

    This message was posted by a user wishing to remain anonymous
    Posted 13-Jun-2023 09:48
    This message was posted by a user wishing to remain anonymous

    Hi Patricia,

    Speaking as a patient (only) in Singapore, I have never received an insert with the medication. The medication will be given in the original box, or transferred into a small ziplock bag with patient and clinic's details, inclusive of dosage, for the patient to take home. Cough syrup is given in generic plastic bottles. 

    I have asked for the insert before and almost always they have said they do not provide it without further explanation. 




  • 8.  RE: Pharmacy overlabeling of Drug Packaging

    Posted 15-Jun-2023 11:40

    Morning all,

    This is clearly a reg area with huge variations from country to country and one where the regulators are either not aware of what Pharmacy practice is or consider them separate sandboxes. Given that patient safety and comfort is paramount, and that environmental issues are at the forefront for us all, it is worth challenging regulator and pharmacy practice in 2023. 

    Thank you all for your contributions, fascinating as always!

    P



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    Patricia Smith PhD, RAC
    Senior Director, Regulatory Affairs, Quality Assurance, Pharmacovigilance and Medical Information
    Saint-Laurent QC
    Canada
    ------------------------------



  • 9.  RE: Pharmacy overlabeling of Drug Packaging

    Posted 15-Jun-2023 14:16

    This sounds like it would be for bulk bottles, vs individualized bottles. For example, if you have a drug that is dispensed for only 14 days, the pharmacist would prescribe the number of tablets needed for the 14 days out of their bulk bottle. But if you have small bottles of a 14 day supply then patients would be prescribed a bottle of tablets and then all of the art work and packaging would be sent home with the patient since it's the entire bottle. Maybe the company you work for should consider their packaging size(s) and dosage. Thanks for posting the comment!



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    Stephanie Markey
    Associate Director
    Fraser CO
    United States
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