Dear Soichiro,
A vendor sharing confidential information of another client should be a huge red flag about the business practices of the vendor. There is not much you can do with an ethical lapse on the part of a vendor other than a frank confrontation with the vendor's management. If there is not a clear statement that the behavior was unacceptable and will not be repeated, I would sever relationship with that vendor.
If you can't be confident that a vendor or partner is going to respect confidentiality of proprietary information, they should not have a relationship with them.
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Glen Park PharmD
Vice President, Regulatory Affairs and Quality Assurance
New York NY
United States
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Original Message:
Sent: 14-Nov-2022 03:01
From: Soichiro Iida
Subject: Preventing the leakage of confidential information through agent
Dear All,
Could you advise us what you can do to prevent the leakage of information through foreign dealer?
We had asked a sample of application document to a dealer in South America and they provided us a confidential information of the other company as an example. It is highly likely they may do the same thing to our company's document.
There may be two options (if anything else, please advise!):
1. Prevent the dealer from leaking our confidential information.
Of course, we will tell the dealer not to do the same thing to our document, but is there anything more we can do?
2. Not to provide technical secret in application,
I believe option 2 is better but do regulatory authority accept a masked risk management table or the like?
Regards,
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Soichiro Iida
Kyoto
Japan
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