Regulatory Open Forum

 View Only
  • 1.  Should Job descriptions and Organizational charts be controlled ?

    Posted 26-Sep-2023 15:58

    HELLOO RAPS community members, 

    I considered asking for advice on the following:

    1. Is it mandatory to control Job descriptions for each position in a medical device organization ?
    2. Should we control the Organizational chart ? If yes, Is it required to include all the existing job roles within the company? 
    3. How frequently should we review and update these documents?

    Would appreciate your comments!



    ------------------------------
    NIVEDHA SUBRAMANIAN
    Toronto ON
    Canada
    ------------------------------


  • 2.  RE: Should Job descriptions and Organizational charts be controlled ?

    Posted 26-Sep-2023 16:45

    In both FDA QSR and ISO 13485:2016, job descriptions define the competency requirements. They should be written around the dimensions of competency. (QSR – education, background, training, and experience) (13485 – education, training, skills, and experience). They should be controlled.

    For most companies, the organizational chart satisfies the requirement to document "the interrelation of all personnel who manage, perform and verify work affecting quality" It should be controlled.

    The depth and breadth of the organization chart is up to management, provided it documents the interrelationship. Usually, the depth to departments or work groups is adequate. Depth to the specific jobs and roles is usually more than necessary and creates a maintenance problem.

    As controlled document, they should reflect any changes in the competency for the job description and interrelationships for the organization chart. When one part changes, review the whole document. Many companies set up periodic reviews for documents including these. While a good idea, it has a potential problem. If the review period is too long, it misses changes. If the review period is too short it creates a capacity problem and a tendency to not conduct the review. My recommendation is that you don't set the review interval on a calendar basis, but on an event basis such as a change. Then you might ask if the change is likely to affect other documents.



    ------------------------------
    Dan O'Leary CQA, CQE
    Swanzey NH
    United States
    ------------------------------



  • 3.  RE: Should Job descriptions and Organizational charts be controlled ?

    Posted 27-Sep-2023 05:55

    Good morning, Nivedha,

    I have never seen job descriptions be controlled in the manner batch records, etc. are controlled, but a good HR department will make sure that each job title has a specific job description and specific requirements for training, education, and experience, rather than making it up on the fly.

    Org charts are sometimes a controlled document, depending on the company. In a large organization it is typical for the org chart to show the names of executive management only, and everything below that is shown only as a job title, no names. 

    I hope this provided some help,



    ------------------------------
    Arvilla Trag RAC
    Principal Consultant
    CMC Compliance Services
    Iron River MI
    United States
    ------------------------------



  • 4.  RE: Should Job descriptions and Organizational charts be controlled ?

    Posted 27-Sep-2023 10:54

    Generally speaking, if a job or functional area can impact device quality, then the corresponding job descriptions and organizational chart must be controlled.  Jobs and functional areas can be excluded if they can't possibly impact device quality. I explain further below.

    For the FDA-regulated medical device jurisdiction, the FDA requires that we "establish" and maintain an adequate organizational structure to assure that devices are designed and produced in accordance with FDA's QS Regulation, and that we "establish" the appropriate responsibility, authority, and interrelation of all personnel who manage, perform, and assess work affecting quality.  This is generally shown by way of an organizational chart.  Remember that "establish" officially means "define, document, and implement".  When FDA uses the term "establish", it generally requires control.  Indeed, the preamble to the QS Regulation reminds us of this for the particular context of your question when FDA asserts that the established organizational structure needs to ensure that functions affecting device quality will be "controlled".

    FDA also requires us to provide the independence and authority necessary to perform those tasks.  This is generally shown within the aforesaid controlled organizational chart.  While an "organizational chart" isn't specifically named by these FDA regulatory requirements, it is nonetheless the typical best practice.  If you decide to employ a different modality than an organizational chart to meet the requirements, then it must still be controlled per the "established" criteria.

    FDA in addition requires that we "establish" procedures for identifying training needs.  This, combined with the aforesaid requirement that the established organizational structure shall ensure functions affecting device quality will be "controlled", generally points us to having controlled job descriptions.

    Since FDA will soon be "converging" its QS Regulation with ISO 13485:2016 (look for a Final Rule to be published in the Federal Register later this year or in 2024), it is noteworthy that ISO 13485's corresponding requirements are generally the same.  Indeed, ISO/TC 210 says that these requirements are usually achieved by means of documented position descriptions which include the scope of authorities, and by organizational charts.  ISO/TC 210 says that, since this documentation forms part of the quality management system, then it "has to be controlled".



    ------------------------------
    Kevin Randall, ASQ CQA, RAC (U.S., Europe, Canada)
    Principal Consultant
    Ridgway, CO
    United States
    © Copyright 2023 by ComplianceAcuity, Inc. All rights reserved.
    ------------------------------



  • 5.  RE: Should Job descriptions and Organizational charts be controlled ?

    This message was posted by a user wishing to remain anonymous
    Posted 27-Sep-2023 13:58
    This message was posted by a user wishing to remain anonymous

    My company does not control (i.e., they are not in our eQMS doc control software) job descriptions or the full org chart. That being said, we can always promptly provide uncontrolled job descriptions and resumes/CVs during an audit and have included a very general org chart in our Quality Manual. We also note in our Quality Manual that job descriptions detail competency requirements for hiring. 

    Note: We are a USA based IVD manufacturer and distribute into the EU and all MDSAP countries. We hold an current 13485 and MDSAP cert and have been recommended for IVDR certification. 




  • 6.  RE: Should Job descriptions and Organizational charts be controlled ?

    Posted 27-Sep-2023 16:05

    To add to all great points posted by RAPS colleagues:

    1. "Controlling job descriptions" also means that job descriptions should be approved by Functional Area Management and HR and signed off by the employee when accepting the role. This combined with employee training record provides documented evidence that personnel are trained for their roles as well as Management's responsibility for ensuring adequate training.
    2. The Org chart should be controlled and maintained. This is a Quality managed document, referenced in the Quality Manual and can be managed in a separate document that can be updated without requiring a change control.
    3. The Site Master File also requires Org charts to be included under QSM as follows: Organization chart showing the arrangements for quality management, 
      production and quality control positions/titles in Appendix 5, including senior management and Authorized Person(s) / Qualified Person(s); Number of employees engaged in the quality management, production, quality control, storage and distribution respectively.


    ------------------------------
    [Meena] [Garg] [Dr.]
    [Director]
    [InxSys BioSolutions Consulting]
    [Ontario]
    Canada
    ------------------------------



  • 7.  RE: Should Job descriptions and Organizational charts be controlled ?

    Posted 28-Sep-2023 01:21

    Dan O'Leary nailed it perfectly.



    ------------------------------
    Steve Gompertz, RAC (U.S.), ASQ CQM/OE, ASQ CMDA
    Partner, Operations & Resourcing, QRx Partners LLC
    steve.gompertz@qrxpartners.com
    +1 (833) 779-7278
    ------------------------------