RAPS Workshop: Dangerous Documents: Avoiding Land Mines in your Records and Emails

Documents are like diamonds. They’re precious and they really do last forever. In regulatory affairs, your documents should work for you — and never against you. Even seemingly casual messages can resurface to cause trouble if they are not handled with care. Instances abound where Post-it or margin notes have been used as evidence in legal actions against organizations and individuals, costing millions of dollars and sometimes ending careers. In this interactive virtual workshop, attendees will create strategies to craft messages that communicate effectively without risking future harm. They will leave the session with ideas for protecting themselves and their organizations from unwelcome surprises.

This workshop is part of the RAPS Certificate in Effective Communication. Complete all five workshops to get an education in the key elements of regulatory communication — and a certificate to prove it.

Registration Fees & Deadlines

Learning Objectives

Upon the conclusion of the program, you will be able to:

• Recognize who can be held liable under the law
• Distinguish between fact and opinion
• Identify who should not be writing opinions on regulatory issues
• Recognize how Post-it notes can cause trouble for organizations during a lawsuit
• Identify words that will attract the attention of prosecutors or plaintiffs’ lawyers

Who Should Attend?

Regulatory professionals who want to improve their writing skills when it comes to documents that may go under legal review.

Audience Learning Level

Basic: Content is introductory in nature and requires no requisite knowledge or experience to grasp concepts and related exercises. Basic educational activities are meant to establish a foundation of knowledge and/or competence that will be expanded upon in practice or in higher level activities.

Speakers

Nancy Singer
President of Compliance-Alliance LLC

Robin Crawford
Education Specialist II, Regulatory Affairs Professionals Society (RAPS)

Cancellations and Refunds

RAPS reserves the right to cancel this program at its sole discretion. RAPS will not be responsible for travel or other costs incurred due to cancellation. All cancellation requests must be submitted in writing to support@raps.org. Cancellations will receive a full refund minus a 20% administrative fee. RAPS is unable to accept cancellations by phone.

Substitutions

Paid registration substitutions may be accepted with written approval from RAPS for requests received before the start of the event. To transfer a registration, email support@raps.org with the event title, name of the original registrant and the contact information for the new attendee.

Proof of Attendance

A certificate of attendance can be downloaded from the RAPS Learning Portal following the event.

Questions