Hello Rabel,
Personally I have not seen that error before, but if you reach out to the FDA help desk, they are usually quite responsive and help with fixing the error.
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Richard Vincins ASQ-CQA, MTOPRA, RAC
Principal Strategy Consultant
NAMSA
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Original Message:
Sent: 19-Jun-2024 14:38
From: Rabel Talpur
Subject: Error with FDA Medical device user fee payment
Dear Raps Community,
I am writing regarding issue in creating cover sheet for the Medical device user fee payment, when i proceed after selecting that establishment user fee is paid, then application is not going further, but directing it to following error.
![](https://higherlogicdownload.s3.amazonaws.com/RAPS/MessageImages/0f8a07a3728643d9a8003ad80379bf29.jpg)
I would really appreciate if someone could guide here, i did not have issue in January this year for the 510(k) user fee payment.
Best Regards,
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Rabel Talpur
Pro Med Instruments GmbH
Freiburg
Germany
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