Health Canada's requirements for Canadian importers and distributors are governed by Health Canada's legislative requirements, not Europe's EU-MDR, nor by any other European requirement. Canada and Europe are separate regulatory jurisdictions, with separate requirements. While there may be some similarities, it is unwise and misleading to explain or assert EU-MDR requirements or legislation for Canadian jurisdictional requirements.
The Canadian Medical Devices Regulations (CMDR) impose risk management requirements on the manufacturer, but not the distributor or importer.
With respect to complaint handling, the CMDR allow Canadian distributors and importers to choose what investigation method is best. That may or may not involve reporting to the manufacturer.
Also, beware of the notion of limiting the focus of a Canadian distributor's or importer's quality management system to only complaint handling. This is an example of the danger of misusing Europe's legislative / jurisdictional requirements for Canada. Specifically, Health Canada requires Canadian importers and distributors to have a quality management system addressing not just complaint handling, but also procedures, as applicable depending on device risk class, for distribution records, handling, storage, delivery, recall, installation, servicing, incident reporting, corrective action, and serious risk of injury to human health.
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Kevin Randall, ASQ CQA, RAC (Canada, Europe, U.S.)
Principal Consultant
Ridgway, CO
United States
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Original Message:
Sent: 11-Nov-2022 10:25
From: Dan O'Leary
Subject: Responsibility for Risk Management Documents
I'll answer from the point of view of the EU-MDR. The same applies to the EU-MDD, but it doesn't have the details of the EU-MDR.
The EU-MDR doesn't use the term "legal manufacturer", only "manufacturer".
I infer you are located in Canada, not the EU.
The manufacturer is responsible to include include risk management as as part of the QMS according to Article 10. There are specific details in Annex I. There is information in EN ISO 14971:2019/A11:2021.
There are no explicit requirements for a distributor in risk management. However, the distributor should report complaints and other information to the manufacturer who would then is it in the risk management process.
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Dan O'Leary CQA, CQE
Swanzey NH
United States
Original Message:
Sent: 11-Nov-2022 10:02
From: Anonymous Member
Subject: Responsibility for Risk Management Documents
This message was posted by a user wishing to remain anonymous
I'm the importer and the distributor of a CE marked medical device in Canada. My question is do I have any responsibility for risk management documents or does the legal manufacturer have responsibility for risk management? As always this forum is a fantastic resource to share your knowledge, thank you for your replies.