Regulatory Open Forum

Hello RAPS Team,

We are class I medical devices manufacturer (Self Declaration) and buying most of parts from Asian countries. 
Unfortunately, they are sending very good parts and we raised too many SCARs against them but things are not improving. 

Our Supplier Performance Evaluations are based on following 5 inputs:
Timeliness of Deliveries

Competitiveness of Price

Quality of Parts upon delivery

Competitiveness of Payment Terms

Quality of Service or Technical Support

Unfortunately, they are doing bad in Quality of Parts upon delivery but good with other 4 inputs and this helped them to stay above the threshold before any action taken.
Even there was no action required last year after running supplier evaluation performance report, I still audit 3-4 suppliers which are sending bad parts.

 I believe, I need to give more weightage to Quality of Parts upon delivery section, may be 40-50%.

What I can do better, to improve this supplier performance evaluation ?

How I can integrate this supplier performance evaluation in supplier quality / supplier general agreement?

Your valuable feedback would be highly appreciated.

Thanks 

Hello Anon,

Buy local? ;)  this can be challenging dealing with quality of parts from suppliers when everything else might be fine.  There are some things which can be done from weighing the attributes as you suggested, examining the SCARs to better use that process, or even apply business constraints such as back-charging for poor quality.  The information asking is probably well beyond a forum post so you might want to research as this is a fairly broad subject and many different ways could be applied.

Hello RAPS Team,

We are class I medical devices manufacturer (Self Declaration) and buying most of parts from Asian countries. 
Unfortunately, they are sending very good parts and we raised too many SCARs against them but things are not improving. 

Our Supplier Performance Evaluations are based on following 5 inputs:
Timeliness of Deliveries

Competitiveness of Price

Quality of Parts upon delivery

Competitiveness of Payment Terms

Quality of Service or Technical Support

Unfortunately, they are doing bad in Quality of Parts upon delivery but good with other 4 inputs and this helped them to stay above the threshold before any action taken.
Even there was no action required last year after running supplier evaluation performance report, I still audit 3-4 suppliers which are sending bad parts.

 I believe, I need to give more weightage to Quality of Parts upon delivery section, may be 40-50%.

What I can do better, to improve this supplier performance evaluation ?

How I can integrate this supplier performance evaluation in supplier quality / supplier general agreement?

Your valuable feedback would be highly appreciated.

Thanks 

Hello RAPS Team,

We are class I medical devices manufacturer (Self Declaration) and buying most of parts from Asian countries. 
Unfortunately, they are sending very good parts and we raised too many SCARs against them but things are not improving. 

Our Supplier Performance Evaluations are based on following 5 inputs:
Timeliness of Deliveries

Competitiveness of Price

Quality of Parts upon delivery

Competitiveness of Payment Terms

Quality of Service or Technical Support

Unfortunately, they are doing bad in Quality of Parts upon delivery but good with other 4 inputs and this helped them to stay above the threshold before any action taken.
Even there was no action required last year after running supplier evaluation performance report, I still audit 3-4 suppliers which are sending bad parts.

 I believe, I need to give more weightage to Quality of Parts upon delivery section, may be 40-50%.

What I can do better, to improve this supplier performance evaluation ?

How I can integrate this supplier performance evaluation in supplier quality / supplier general agreement?

Your valuable feedback would be highly appreciated.

Thanks